General terms and conditions
cancellation conditions
PRICES
The basic price is per day and appartment.
Included are accommodation, bed linen, towels, heating, water, electricity and WLAN.
For stays of less than 3 nights a surcharge of 10% will be charged.
TOURIST- TAX
A local tourist tax of € 2.50 per person per night is charged for all persons aged 14 and over. This tax is not included in the price of your stay and can only be paid on site.
FINAL CLEANING
For the final cleaning per appartment an amount of
€ 20,00 - € 40,00 per appartement.
PAYMENT
You can pay by debit card, cash or bank transfer (in advance).
ARRIVAL AND DEPARTURE
Our appartements are located in Pfarrstrasse 18 in Niederolang.
The appartement is at your disposal from 3.00 pm on the day of arrival. On the day of departure we ask you to leave by 9.00 am.
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Should you arrive after 8.00 pm, please let us know.
BOOKING
Please note:
The booking becomes binding upon payment of a deposit (booking guarantee). The deposit is retained in the event of cancellation and may be credited for a later holiday, but expires after one year.
CANCELLATION CONDITIONS
Cancellations are annoying. For everyone. It's a shame when apartments remain empty even though others would have liked to come. Please inform us in good time if you have to cancel or shorten your holiday. The general contractual conditions according to Art. 1382 ZGB for cancellations of hotel stays or trips apply. Cancellation of your booking is free of charge up to 60 days before arrival. In the event of shorter cancellation periods, we reserve the right to charge you for the loss if the flat can no longer be rebooked for this period. The following cancellation conditions apply: - Cancellation up to 60 days before the day of arrival: free of charge - Cancellation up to 30 days before the day of arrival: 50% of the agreed total price -Cancellation up to 20 days before the day of arrival: 70% of the agreed total price - Cancellation less than 20 days before the day of arrival: 90% of the agreed total price - In the event of cancellation one day before arrival and shorter or no cancellation at all, we must charge 100% of the agreed total price. Unexpectedly shortened holiday: In the event of early departure or late arrival, we will charge 100% of the booking price for the unused holiday days. Tip: Remember to take out travel cancellation insurance so that you are covered in the event of an emergency.
TRAVEL INSURANCE
Something can happen before the start of your trip, with cancellation insurance you are financially protected.